Privacy Policy

Effective Date: January 15, 2026
Last Updated: January 15, 2026


Introduction

Welcome to ModulERP ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website modulerp.in (the "Site") or use our ERP manufacturing software services (the "Services").

By accessing or using our Site and Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our Site or Services.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Site and Services.

1.1 Personal Information You Provide

When you interact with our Site or Services, we may collect the following types of personal information:

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and usage:

1.3 Information from Third Parties

We may receive information about you from third parties, including:

2. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

2.1 Providing and Improving Services
2.2 Communication
2.3 Business Operations
2.4 Marketing and Analytics

3. Legal Basis for Processing (For Users in India and the EU)

We process your personal information based on the following legal grounds:

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Site. They help us recognize your browser and capture certain information about your preferences and usage patterns.

4.2 Types of Cookies We Use
4.3 Third-Party Cookies

We may use third-party services such as Google Analytics, Facebook Pixel, and other analytics tools that place cookies on your device. These third parties have their own privacy policies governing their use of information.

4.4 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect the functionality of our Site. To learn more about managing cookies, visit your browser's help section.

5. How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Transfers

If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

5.4 With Your Consent

We may share your information with third parties when you have given explicit consent for such sharing.

5.5 Aggregated and Anonymized Data

We may share aggregated or anonymized data that cannot identify you personally for research, marketing, or analytical purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and obtain a copy in a structured, commonly used format.

8.2 Correction

You can request that we correct inaccurate or incomplete personal information.

8.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions (such as record-keeping obligations).

8.4 Objection and Restriction

You have the right to object to certain processing activities or request that we restrict processing in specific circumstances.

8.5 Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

8.6 Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related messages.

8.7 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. International Data Transfers

Our primary operations and data storage are located in India. If you access our Services from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses, to protect your information.

10. Children's Privacy

Our Services are designed for businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ModulERP
Email: contactus@solutionbowl.com
Phone: +91 8882958753

14. Grievance Officer (For Indian Users)

In accordance with the Information Technology Act, 2000, and rules made thereunder, if you have any grievances regarding this Privacy Policy, you may contact our Grievance Officer:

Email: contactus@solutionbowl.com
Phone: +91 8882958753

The Grievance Officer will address your concerns within 30 days of receipt.

15. Dispute Resolution

Any disputes arising from this Privacy Policy will be governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

16. Consent

By using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Site and Services immediately.

Thank you for trusting ModulERP with your information. We are committed to protecting your privacy and providing secure, reliable ERP manufacturing software solutions.

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